Jobs board Greenhouse - Social Media Account Manager Social Media Account Manager About Greenhouse Greenhouse uses communications to drive positive environmental change. We work with pioneering clients (B Corps, NGOs, startups, charities, innovative businesses), helping to accelerate their work tackling the climate emergency. We’re a mission-driven business, and our clients work in sectors where we can have the biggest impact on the transition to net zero and beyond; from energy & clean tech, to nature and conservation, from food and agriculture, to finance and transport. If we don’t believe the client is tackling climate change, we won’t work for them. We are rapidly growing our digital capabilities to support our existing specialisms in PR and media relations, so we can adopt the most innovative and effective approaches to support our clients. Job in brief We are looking for a Social Media Account Manager to join our growing digital team and help shape our agency offer. You will have a strong understanding of a variety of digital marketing channels, experience of running social media accounts and influencer campaigns, and the ability to create compelling content. We engage both B2C and B2B and stakeholder audiences, so an ability to turn your hand to different sectors and audiences is important. You should be ambitious, proactive and passionate about the environment. This is an amazing opportunity to use your skills to help amplify some amazing clients who are at the forefront of tackling the climate emergency. Reporting structure Reporting into Account Director. Location Bristol. Key accountabilities Digital campaigns Managing socially-led digital campaigns for retained and project clients. Writing high-quality content across social platforms and blogs (including Instagram, LinkedIn, Twitter and Facebook). Designing social assets and templates that can work across platforms (design skills are not a mandatory but would be highly desirable). Developing engaging social strategies and content calendars for clients. Growing and managing social communities for clients, including identifying influencers and creating outreach programmes to engage them. Using social listening and social analytics tools to inform strategy and develop campaign reports. Analysing social data to optimise performance and inform social strategy. Project management Owning social and digital projects from strategy to delivery and reporting. Prioritising tasks whilst managing responsibilities of the wider project team. Supporting junior team members in planning and prioritising activity. Keeping to deadlines, managing timelines, and delivering projects in an efficient and timely manner. Client relationships Demonstrating expert knowledge of clients’ business, their competitors and the sector. Communicating with clients regularly, providing updates on activity, seeking feedback and giving advice. Showing the ability to earn clients’ trust and build strong, lasting relationships Attending client meetings and taking responsibility for delivering progress and results. Driving campaigns forward in a proactive manner. Recognising potential issues and flagging/resolving them in a timely fashion, always providing solutions. Presenting proposals and ideas to clients in a clear and compelling manner. Financial Managing project budgets and supplier costs. Maintaining account profitability through team service levels, time analysis and budgeting. Ensuring projects are delivered efficiently and profitability. Line management Ensuring projects are delivered efficiently and profitability. Managing two account executives, setting their objectives and supporting their career development. Effectively supporting Account Directors and the wider team to achieve client and company goals. Developing a coaching mindset and management skills that contribute to team accountability and growth What we're looking for We’re looking for someone who’s energetic, dynamic and driven, that wants to have a positive impact on the world. We’re dealing with a climate emergency and to support our pioneering clients, we need to be proactive, agile and smart in order to provide the most innovative, impactful solutions. We want this person to support us in delivering work that pushes boundaries, so they’ll need to be positive, curious, ambitious and willing to take on a challenge. The next ten years are critical in the race to Net Zero, and for the right person this is a career-defining chance to be help drive the change that urgently needs to happen. Job benefits Competitive salary package. 25 days holiday + bank holidays and your birthday day off. Private healthcare, including gym discounts and other benefits. Ethical pension plan. Cycle to work scheme. Wellbeing benefits such as weekly yoga sessions. Focus on your personal development, including external training / professional coaching. EV car club with benefits in kind tax relief. Discretionary bonus: up to 10% of salary paid annually based on performance. Opportunities to connect, network and work with globally-recognised sustainability pioneers. Become part of a growing (35+ consultants) and award-winning mission-led agency. Feel confident you are making an impact on the biggest challenges facing society. How to apply To apply, please send us your CV to [email protected] and tell us: Why you? Why you want to join Greenhouse? What skills and experience will you bring to the team? Please mention in your application that you heard about this opportunity through the Taylor Bennett Foundation.