Post title: Communications and Public Affairs Manager 

Band: Band 7

Hours: 37.5 hours per week

Department:Communications and Engagement 

Responsible to: tbc

Division: Chief of Staff 

This role is expected to evolve to meet the needs of the Integrated Care System as it develops and it is therefore likely to change over time.


The post holder is responsible for helping to manager the organisation’s stakeholder, and parliamentary engagement, as well as managing and contributing to wider communications plans and playing an active role in our media relations, as required.

The post holder will be responsible for supporting our public affairs work, ensuring we are abreast of key political and stakeholder developments and that we maintain strong relationships with a broad range of bodies and individuals. This includes those across Parliament, professional representative organisations, patient groups, and think tanks. You will play a key role in supporting our external monitoring activities, as well as in drafting briefings for the chief executive, chair, and other senior colleagues on emerging developments and ahead of engagement opportunities.

This role will also support the drafting, scheduling, and issuing of correspondence to our strategic partners on a range of matters using your political, stakeholder and healthcare policy insight.


The post holder will be required to have regular contact with a broad range of internal and external stakeholders, engaging with them over sensitive, complex, contentious and confidential issues. They will include:

  • GPs and Practices
  • Healthwatch
  • Community groups
  • Communications and engagement team colleagues 
  • Public health
  • Local authority communications teams
  • Senior managers, service managers and staff
  • Offices of MPs and elected officials
  • Local media. 


Operational responsibilities

  • Monitoring of key developments in parliament, government, and across the local and national health policy landscape and drafting updates and briefings to be shared internally with the Executive team and senior colleagues 
  • Work with the Head of Communications to oversee our communications with MPs and local Councillors. This includes facilitating meetings, drafting correspondence, and coordinating content for briefings
  • Work with the Head of Communications and Associate Director of Communications to oversee our input into local Oversight and Scrutiny committees. This includes managing informal briefings as well as co-ordinating the drafting papers and editing them to ensure there is a single narrative across Hampshire and Isle of Wight
  • Maintain up to date knowledge and contact lists of our key contacts across all of our stakeholders 
  • Support the organisation to build and maintain effective relationships with a broad range of stakeholders, advising on the tactics and channels to use to deliver this to best effect. 
  • Complex facts or situations requiring analysis, interpretation, comparison of options.
  • Lead and run public affairs campaigns, and decide on how to respond to stakeholder requests on sensitive or complex issues.
  • Monitor key developments across our key stakeholders, including consultations and other engagement opportunities, ensuring that updates and briefings are shared with colleagues in a timely manner and to a high standard
  • Evaluate and propose changes to the organisation’s stakeholder approach
  • Draft and implement the organisation’s stakeholder engagement plan including identifying those relationships requiring input 
  • Work with the Head of Communications to devise and implement a methodology to monitor the organisation’s relationships and regularly advise senior colleagues on the action required to improve them if required
  • Advise senior leaders on their direct engagement with key stakeholders, including in helping them to prepare for key meetings and events
  • Organise and support high quality events to engage, obtain insight and enable discussion between members, stakeholders, and other decision-makers
  • Provide public affairs advice to teams throughout the organisations on how to communicate their projects to stakeholders, and proactively work with those teams to coordinate the stakeholder relations for each project, analysing progress and providing ongoing evaluation 
  • There may be occasions when the post holder is asked to assist the Communications and Engagement Team by taking on additional roles, or small projects, which are not specifically listed above

Financial and Physical Resources

  • Act in a way that is compliant with standing orders and standing financial instructions in the discharge of budget management responsibilities 
  • Work with the Heads of Communication to effectively manage the budget for key projects, including monitoring expenditure and ensuring value for money. 
  • Identify products, equipment, services and facilities for assigned activities, placing orders and authorising invoices, keeping mindful of budget limitations

Staff Management

  • Line manage team members as required, as part of matrix working approach ensuring staff feel suorted and motivated 
  • To work in a matrix management style and to support team members to do the same in order to deliver local, regional and national priorities   
  • To support the development of junior staff within the team to ensure that they are able to understand, appreciate and deliver the new responsibilities of the NHS.
  • To participate in recruitment as necessary 
  • Participate in the organisation’s appraisal scheme, undertaking any mandatory or other learning and development training/programmes as required.

Health & Safety

It is the responsibility of all employees to work with managers to achieve a healthy and safe environment, and to take reasonable care of themselves and others. Specific individual responsibilities for Health & Safety will be outlined under key responsibilities for the post.

Equality & Diversity 

It is the responsibility of all employees to support the CCGs’ vision of promoting a positive approach to diversity and equality of opportunity, to eliminate discrimination and disadvantage in service delivery and employment, and to manage, support or comply through the implementation of the CCGs Equality & Diversity Strategies and Policies. 

Information Governance

As an employee you will have access to information that is sensitive to either an individual or to the organisation and you are reminded that in accordance with the requirements of Information Governance, NHS Code of Confidentiality, Data Protection Act 1998 and also the terms and conditions in your contract of employment, you have a duty to process this information judiciously and lawfully; failure to do so may result in disciplinary action.   

Rehabilitation of Offenders Act 1974

This post is subject to an exception order under the provisions of the Rehabilitation of Offenders Act 1974. This stipulates that all previous convictions, including those that are ‘spent’ must be declared. Previous convictions will not necessarily preclude an individual from employment within the CCGs but must be declared in writing at the appropriate stage during the recruitment process.

Performance Appraisal and Personal Development Planning

The CCGs are committed to providing a high quality service through the effective management and development of its employees. The Performance Appraisal and Personal Development Planning process ensures that the CCGs are able to achieve its key aims of commissioning and delivering cost effective, high quality and responsive healthcare, whilst enabling employees to understand how the outcome of their contribution fits within these overall aims. All staff will be expected to participate fully in the Appraisal and Development process and comply with the relevant Policy.  

Smoke-free Policy

The CCGs operate a Smoke-free policy. This means that smoking is not permitted anywhere within owned or leased premises, including within their grounds and within owned or leased vehicles.

In the interests of promoting responsible healthcare all staff are to refrain from smoking when off-site in uniform or wearing an identifying NHS badge in any public place. The policy also applies to all staff employed by the CCGs at any location they may work, whether within or external to the CCGs premises.

The policy contains further details including support facilities; subsequent failure to comply with this policy may result in disciplinary action.  

This job description seeks to outline the key responsibilities and duties of this post; it is not a definitive document and does not form part of the main statement of Terms and conditions.


In the supporting evidence of your application form, you must demonstrate your experiences by giving specific examples for the criteria within the person specification. 


To Apply

Please click here to apply this will take you through to the NHS careers page.

Closing date for applications: 19th May

Please include in your application that you heard about this opportunity through the Taylor Bennett Foundation.